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DELIVERY POLICY

At Luxarymart, we are committed to providing a smooth, reliable, and convenient delivery experience for our customers across Bangladesh. Please read our delivery policy below.

1. Delivery Time

Inside Dhaka: 1–2 business days

Outside Dhaka: 2–3 business days

Delivery times may vary due to unforeseen circumstances such as weather conditions, public holidays, strikes, or other unexpected situations.

2. Delivery Charges

Inside Dhaka: ৳70

Outside Dhaka: ৳130

Delivery charges may vary depending on the order or delivery location.

3. Order Processing

Orders are normally processed within 24 hours after order confirmation.

Our customer service team may contact you by phone or message to confirm your order before dispatch.

Once your order has been dispatched, it will be handed over to our delivery partner for delivery.

4. Payment Methods

We currently accept the following payment methods:

Cash on Delivery (COD)

bKash / Nagad / Rocket: 01602-122053

For mobile payment, please provide the necessary transaction details to our customer service team when required.

5. Delivery Issues

If you experience any issue with your delivery, such as a delay or incorrect delivery information, please contact our customer support team as soon as possible.

For any delivery-related questions or assistance, please contact us at:

Phone: 01602-122053
Website: Luxarymart